E-bikes and/or bikes purchased from PACIFIC E-BIKE are covered by a 180 day warranty after purchase. If your E-bike or bike faults in any way that is not user caused, PACIFIC E-BIKE will repair the bike. Batteries for E-bikes are covered by a 180 day warranty. If your battery faults in any way that is not user caused within a 180 day period after purchase, PACIFIC E-BIKE will repair or replace the battery if repair is not possible.
Manufacture warranty on most bikes we carry is 1-2 years after 180 days you will need to contact the manufacture of your bike for warranty claims
PACIFIC E-BIKE does not provide for a "cooling-off" or other cancellation period for E-bikes or bikes sold. Therefore, you cannot later return such purchase simply because you change your mind, decide the E-bike costs too much, or wish you had acquired a different E-bike. After you have purchased an E-bike, you may only return said bike with the agreement of PACIFIC E-BIKE.